Cookie Policy

Last Updated: January 16, 2026

GDPR Compliant: This Cookie Policy complies with EU General Data Protection Regulation (GDPR) and other applicable data protection laws. We respect your privacy choices.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve your user experience, and provide analytics to website owners.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser).

2. How We Use Cookies

Payzora uses cookies and similar tracking technologies to:

  • Provide core functionality: Keep you logged in, remember your preferences
  • Improve user experience: Remember your dark mode preference, language settings
  • Analyze usage: Understand how users interact with our platform (via analytics)
  • Security: Prevent fraud, detect suspicious activity, secure your account
  • Marketing: Track conversion from ads (only with your consent)

3. Types of Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in or filling out forms.

Cookie NamePurposeExpiry
next-auth.session-tokenKeeps you logged in30 days
next-auth.csrf-tokenSecurity (prevents CSRF attacks)Session
__Host-next-auth.csrf-tokenAdditional security layerSession

3.2 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our service.

Cookie NamePurposeExpiry
_gaGoogle Analytics - distinguishes users2 years
_ga_*Google Analytics - session data2 years

3.3 Preference Cookies (Optional)

These cookies remember your choices (like dark mode, language) to provide a more personalized experience.

Cookie NamePurposeExpiry
themeRemembers dark/light mode preference1 year
languageRemembers language preference1 year

3.4 Marketing Cookies (Optional - Requires Consent)

These cookies track your activity across websites to show you relevant ads. We only use these with your explicit consent.

Cookie NamePurposeExpiry
_fbpFacebook Pixel - tracks conversions3 months
_gcl_auGoogle Ads - tracks ad performance3 months

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Google Analytics: Helps us understand user behavior (anonymous data)
  • Payment Processors: NOWPayments and Stripe use cookies to process payments securely
  • Live Chat (if enabled): Tawk.to or similar services may set cookies
  • Social Media: Embedded social media buttons may set cookies

We do not control third-party cookies. Please review their privacy policies:

5. How to Control Cookies

You have several options to manage cookies:

5.1 Cookie Consent Banner

When you first visit Payzora, you'll see a cookie consent banner. You can:

  • Accept All: Allow all cookies (essential, analytics, preferences, marketing)
  • Reject All: Only essential cookies (required for the site to work)
  • Customize: Choose which types of cookies you want to allow

5.2 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close your browser
  • Get notified before a cookie is set

Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Warning: Blocking essential cookies may prevent you from using Payzora (e.g., you won't be able to log in).

5.3 Opt Out of Analytics

To opt out of Google Analytics tracking across all websites, install the Google Analytics Opt-out Browser Add-on.

5.4 Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) setting. While we respect user privacy, there is no universal standard for DNT yet. We currently respond to DNT signals by disabling optional analytics cookies.

6. Mobile Devices

Mobile devices use similar technologies to cookies, including:

  • Local Storage: Similar to cookies but with more capacity
  • Device Identifiers: Unique IDs assigned to your device

To control tracking on mobile:

  • iOS: Settings → Privacy → Tracking → Turn off "Allow Apps to Request to Track"
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. If we make material changes, we'll notify you by:

  • Updating the "Last Updated" date at the top of this page
  • Showing a banner notification when you visit Payzora
  • Sending an email to registered users (for significant changes)

We recommend reviewing this policy periodically.

8. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@payzora.io

Data Protection Officer: dpo@payzora.io

Support: support@payzora.io

9. Your Rights Under GDPR

If you're in the EU/EEA, you have rights regarding cookies and tracking:

  • Right to Withdraw Consent: You can withdraw cookie consent at any time
  • Right to Object: Object to marketing cookies (we'll respect your choice)
  • Right to Access: Request what data cookies have collected about you
  • Right to Erasure: Request deletion of cookie data

For more details about your privacy rights, see our Privacy Policy.